Start and complete visits within their time windows. For example to ensure customers are home to open the door.

Match skill requirements, seniority, and customer affinity to reduce the service duration per task.

Sequence visits in the right order. Potentially with a delay between them. For example to turn off the electricity grid first.

Send multiple technicians to arrive at visits together, for compliance, efficiency or safety, but let them travel independently before and afterwards.

Require or prefer technicians for particular visits. Geo-fence technicians. Limit a technician's time per visit type.

With too few resources for all the work, schedule as much (priority) work as possible.

Delay flexible visits until a technician is in the neighborhood.

Add SLAs to visits to ensure they are scheduled on time.

Assign the technicians with the highest customer satisfcation ratings to ensure the best outcome for your customers.

Honor technicians' working hours. Avoid undesired overtime.

Distribute work fairly across all technicians.

Apply breaks for the field service technicians. For example lunch breaks, a dentist appointment, or team meetings.

Reduce the travel time and mileage per technician. This increases productivity and reduces CO2 emissions.

Avoid unnecessary technician costs: Outsource less work. Use cheaper freelancers. Reduce overtime costs.

Prioritize high profit visits when service demand is high.

Respond to changes in the field and adjust the plan in real-time. Timefold supports adjusting the plan to several unexpected scenarios.

Quickly offer customers time windows when techicians could visit their premises to complete work.

Pin visits that must be serviced by specific technicians.